Privacy Policy — gt994 Bangladesh
At gt994, your privacy is a fundamental priority. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you hold over your own information as a player on Bangladesh's leading cricket betting and casino platform.
SSL-Encrypted Storage
All personal data collected by gt994 is stored using industry-standard 256-bit SSL encryption. Your information is never held in plain text, and access to your records is restricted to authorised personnel only.
You Own Your Data
gt994 respects your right to access, correct, or request deletion of your personal data at any time. Submit a data request to [email protected] and we will respond within five working days.
No Unauthorised Selling
gt994 does not sell, rent, or trade your personal data to third-party marketing companies. Data is shared only with partners who are essential to running the platform — such as payment processors and game providers — and only under strict data agreements.
Transparent Cookie Use
gt994 uses essential, analytical, and preference cookies to deliver a smooth platform experience. You can manage your cookie preferences at any time from your account settings. We do not use deceptive tracking techniques.
Payment Data Security
Financial data associated with bKash, Nagad, Rocket, Upay, and bank transfer transactions is processed by your payment provider's own secure infrastructure. gt994 stores only transaction references and amounts — never full wallet credentials or card numbers.
Privacy Support 24/7
Our English-language support team is available around the clock to address privacy concerns, data requests, and cookie-related queries. Reach us at [email protected] — Bangladesh Standard Time (BST, UTC+6).
Data We Collect
gt994 collects personal data from you in the following ways: directly when you register an account or interact with our support team; automatically when you use the platform through cookies and technical log data; and from third-party sources such as payment providers and identity verification services during the KYC process. We only collect data that is necessary for the purposes described in this Privacy Policy.
Account Registration Data
When you create a gt994 account, we collect the following information:
- Full legal name
- Date of birth (to verify that you are aged 18 or above)
- Mobile phone number (used as your primary account identifier and for two-factor authentication)
- City or region of residence within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi)
- Preferred currency (BDT by default for all Bangladesh accounts)
KYC Verification Data
Before processing your first withdrawal, gt994 is required to complete a Know Your Customer (KYC) verification. This involves collecting:
- A copy of a government-issued photo ID — National Identity Card (NID), passport, or driving licence
- Proof of ownership of your registered payment method (e.g., a screenshot of your bKash or Nagad account showing your name and mobile number)
- Selfie or live photo in some cases, at gt994's discretion, to confirm that the ID submitted belongs to the account holder
KYC documents are stored securely and are used solely for the purpose of identity and age verification, anti-money laundering (AML) compliance, and fraud prevention. They are not used for marketing purposes and are not shared with game providers.
Transaction and Financial Data
gt994 records all deposit and withdrawal transactions linked to your account. This includes:
- Transaction date, time, and amount in BDT
- Payment method used (bKash, Nagad, Rocket, Upay, or bank transfer)
- Transaction reference numbers issued by the payment provider
- Running account balance at the time of each transaction
gt994 does not store full mobile wallet credentials, bank account numbers, or any sensitive authentication tokens associated with your payment provider. All sensitive payment authentication is handled exclusively by your chosen payment provider's own secure infrastructure.
Gameplay and Betting Activity Data
gt994 maintains a complete record of your betting and gaming activity on the platform. This includes:
- Bets placed on cricket markets (BPL, IPL, T20 World Cup, Bangladesh Tigers internationals) and other sportsbook markets
- Casino game sessions — title, provider (e.g., Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), stake, outcome, and session duration
- Bonus offers claimed, wagering progress, and bonus settlement records
- Any responsible gaming limits, self-exclusion requests, or cool-off periods applied to your account
Technical and Device Data
When you access gt994 through a browser or mobile device, we automatically collect the following technical data:
| Data Type | Examples | Purpose |
|---|---|---|
| IP address | IPv4 or IPv6 address at time of login | Fraud prevention, security monitoring |
| Device type | Mobile, tablet, desktop | Platform optimisation |
| Browser / OS | Chrome on Android, Safari on iOS | Compatibility and bug resolution |
| Session timestamps | Login and logout times (BST, UTC+6) | Security audits, responsible gaming |
| Referral source | Search engine, direct URL, affiliate link | Marketing performance analysis |
Communications Data
If you contact gt994's support team via email or live chat, we retain a record of that correspondence, including the nature of your enquiry, any attachments you provide, and our responses. This data is held for a minimum of two years for quality assurance and dispute resolution purposes.
How We Use Your Data
gt994 processes your personal data only for specified, lawful purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we process your data are as follows:
Account Management and Service Delivery
Your registration data, KYC documents, and transaction records are used to create and maintain your gt994 account, verify your identity and age, process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported Bangladeshi bank transfers, and to communicate essential account information such as transaction confirmations, security alerts, and password reset requests.
Legal and Regulatory Compliance
gt994 is required to process certain categories of personal data in order to comply with applicable anti-money laundering (AML) obligations, fraud prevention requirements, and responsible gaming standards. This includes retaining transaction records, KYC documents, and betting history for defined minimum periods, and in some cases sharing data with law enforcement or relevant authorities where required by law.
Platform Security and Fraud Prevention
Technical and device data, including IP addresses, login timestamps, and session data, is processed to detect and prevent unauthorised account access, identify and investigate suspicious betting patterns, prevent the creation of duplicate accounts, and protect the integrity of the gt994 platform for all players.
Responsible Gaming Monitoring
Gameplay and betting activity data is used to support gt994's responsible gaming programme. This includes monitoring for patterns associated with problem gambling, enforcing any deposit limits, session time limits, or self-exclusion measures that you have voluntarily applied to your account, and reaching out proactively where our systems detect behaviour that may indicate a gambling-related concern.
Marketing and Promotional Communications
With your consent at registration, gt994 may use your mobile number and account data to send you promotional notifications about bonuses, reload offers, free spin promotions on Pragmatic Play titles, and seasonal campaigns tied to events such as the BPL, IPL, T20 World Cup, Eid, or Pohela Boishakh. You may withdraw your marketing consent at any time by updating your communication preferences in your account settings or by contacting [email protected].
No profiling for third-party advertising: gt994 does not build advertising profiles to sell to third-party advertisers. Any personalisation of in-platform content (such as game recommendations or relevant cricket market highlights) is performed solely to improve your gt994 experience and is not shared outside the platform.
Platform Improvement and Analytics
Aggregated, anonymised data derived from player activity is used to improve the gt994 platform — for example, to identify popular game categories, optimise page load performance for players in Dhaka, Chittagong, and other major Bangladeshi cities, and to develop new features based on player behaviour trends. This analytics data cannot be used to identify you individually.
Data Sharing and Third Parties
gt994 does not sell, rent, or exchange your personal data with third parties for commercial gain. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for each purpose.
Payment Processors
To process your deposits and withdrawals, gt994 must share transaction data with your chosen payment provider. Depending on the method you select, this may involve bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, or Sonali Bank. Each of these providers operates under its own privacy and security standards. gt994 shares only the minimum data required to initiate and confirm each transaction — typically your registered mobile number or account reference and the transaction amount in BDT.
Identity Verification Services
KYC verification for Bangladesh-based players may involve the use of a third-party identity verification service provider. Such providers receive copies of your submitted ID documents and process them solely for the purpose of verifying your identity and age on gt994's behalf. They are contractually prohibited from using your data for any other purpose.
Game Providers
When you play a casino game on gt994, a session token and a player ID are passed to the relevant game provider (for example, Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi) to launch the game. This session data does not include your full name, mobile number, KYC documents, or financial details. Game providers use the session token solely to operate the game and return the result to gt994.
Legal and Regulatory Disclosure
gt994 may disclose your personal data to law enforcement agencies, courts, or other government authorities where we are required to do so by applicable law, a lawful court order, or in connection with the investigation of suspected financial crime, fraud, or match-fixing. gt994 will notify you of any such disclosure where it is legally permitted to do so.
Third-party links: The gt994 website does not contain links to external third-party websites. If you independently navigate to any external site, gt994 has no control over and accepts no responsibility for that site's data collection or privacy practices.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of gt994's business, player data held by gt994 may be transferred to the acquiring entity as part of that transaction. In such circumstances, gt994 will notify affected players via the registered mobile number or a prominent notice on the platform before any transfer takes effect, and will ensure that the receiving entity is bound by data protection obligations at least equivalent to those in this Privacy Policy.
Cookies and Tracking Technologies
gt994 uses cookies and similar technologies (such as local storage and session tokens) to operate the platform effectively, remember your preferences, and understand how players interact with our service. The following categories of cookies are used on gt994:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Keep you logged in, maintain your session and account security, process transactions | No — required for the platform to function |
| Analytical | Measure page performance, identify errors, understand navigation patterns (anonymised) | Yes — via account preferences |
| Preference | Remember your language setting (English), game display preferences, and lobby filters | Yes — via account preferences |
| Marketing | Track promotional campaign performance and attribute registrations to affiliate sources | Yes — via account preferences |
Managing Your Cookie Preferences
You can review and update your cookie preferences at any time from the Privacy section of your gt994 account settings. You may also configure your browser to block or delete cookies; however, please note that disabling essential cookies will prevent you from logging in or using core platform features such as deposits and withdrawals.
Session Tokens
When you log in to gt994, a secure session token is generated and stored in your browser's local storage. This token authenticates your session without transmitting your password on each request. Session tokens expire automatically after a period of inactivity and are invalidated when you log out. They are not accessible to third-party scripts.
Data Retention
gt994 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and compliance obligations. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | AML compliance and dispute resolution |
| KYC documents | Duration of account + 5 years after closure | Legal and regulatory obligation |
| Transaction records | 7 years from transaction date | Financial record-keeping requirements |
| Betting and gaming activity | Duration of account + 3 years after closure | Dispute resolution and responsible gaming audit |
| Support correspondence | 2 years from last contact | Quality assurance and complaint resolution |
| Analytical (anonymised) data | Indefinite (non-identifiable) | Platform improvement — no personal data retained |
When data reaches the end of its retention period, gt994 securely deletes or anonymises it. You may request early deletion of your data by contacting [email protected]; however, gt994 may be required to retain certain categories of data for the full mandatory period regardless of your request, where a legal or regulatory obligation applies.
Data Security
gt994 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or destruction. Our security framework includes the following safeguards:
- 256-bit SSL/TLS encryption on all data transmitted between your device and the gt994 platform, covering login, deposits, withdrawals, and all account management actions.
- Encrypted data storage — all personally identifiable data held in our databases is encrypted at rest using industry-standard algorithms.
- Access controls — access to personal data is restricted to gt994 personnel who require it for a specific, documented purpose. All access is logged and audited regularly.
- Two-factor authentication (2FA) — strongly recommended for all player accounts and mandatory for gt994 internal staff accounts with access to player data.
- Regular security reviews — gt994's platform and data infrastructure undergoes regular security assessments to identify and address potential vulnerabilities.
- Incident response — in the event of a confirmed data security incident affecting your personal data, gt994 will notify affected players as promptly as possible, with details of what data was involved, what steps have been taken, and what you can do to protect yourself.
Your role in data security: gt994's security measures are most effective when combined with good account hygiene on your part. Use a strong, unique password for your gt994 Login, enable two-factor authentication, and never share your login credentials with anyone. If you suspect your account has been compromised, contact [email protected] immediately so we can secure your account.
Your Privacy Rights
As a gt994 player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request". We will respond within five working days of receiving a valid request.
Right of Access
You may request a copy of all personal data that gt994 holds about you, including your account details, KYC status, transaction history, and betting records.
Right of Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it promptly.
Right of Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations gt994 must fulfil.
Right to Restrict Processing
You may request that gt994 restrict processing of your data in certain circumstances — for example, while the accuracy of data is being verified following a rectification request.
Right to Data Portability
You may request a machine-readable export of personal data you have provided to gt994, such as your account profile and transaction history, in a structured format.
Right to Withdraw Consent
Where gt994 processes your data on the basis of your consent (e.g., marketing communications), you may withdraw that consent at any time via your account settings or by contacting support.
Important limitation: Certain data deletion or restriction requests may not be fully actionable where gt994 is required by law to retain data for AML, fraud prevention, or financial record-keeping purposes. In such cases, gt994 will inform you of the specific retention obligation that applies and the earliest date by which the data can be deleted.
Updates to This Policy
gt994 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal obligations. When we make material changes to this policy, we will notify registered players by updating the "Effective Date" at the top of this page and, where the changes are significant, by sending a notification to your registered mobile number or displaying a prominent notice on the gt994 platform.
Your continued use of the gt994 platform after any update to this Privacy Policy constitutes your acknowledgement of the revised terms. We encourage you to review this page periodically so that you remain informed about how gt994 protects and handles your personal data.
If you have any questions, concerns, or feedback about this Privacy Policy or about the way gt994 handles your personal data, please contact our support team at [email protected]. Our English-language support team operates 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6), and will be happy to assist you.
Your Data Is Safe — Now Enjoy the Game
gt994 is committed to protecting your privacy at every step. Now that you know how your data is handled, explore Bangladesh's favourite cricket betting and casino destination with confidence.
18+ only. Please gamble responsibly. Deposit limits and self-exclusion tools are available in your account settings.