Responsible Gaming at gt994
gt994 is committed to providing a safe, fair, and enjoyable betting environment for every player in Bangladesh. This page explains the tools, limits, and support options available to help you stay in control of your play — because responsible gaming is not just a policy, it is a core part of how gt994 operates.
Safe Play Framework
gt994 operates a structured responsible gaming framework that covers age verification, deposit controls, session management, and self-exclusion. Every tool described on this page is available to all registered players at no cost and without restriction.
Deposit Limit Controls
Set a daily, weekly, or monthly deposit cap directly from your account settings. Once a limit is applied it takes effect immediately. Increasing a limit requires a 48-hour cooling-off period before the change activates — reducing it is instant.
Session Time Reminders
gt994 allows you to set session time reminders that alert you after a defined period of continuous play. This nudge helps prevent extended unintended sessions — a simple but effective tool for staying in control.
Self-Exclusion
If you feel that your gambling is no longer recreational, gt994 offers self-exclusion periods ranging from one month to permanent closure. During exclusion, all access to your account is blocked and all marketing is halted immediately.
Reality Checks
Regular reality check notifications remind you how long you have been playing and how much you have wagered during your current session. These pop-ups appear at intervals you choose and cannot be dismissed without acknowledging your session summary.
24/7 Support Access
gt994's English-language support team is available around the clock, Bangladesh Standard Time (BST, UTC+6). If you or someone you know needs help with a gambling concern, contact us at [email protected] — we respond promptly and without judgement.
18+ Age Restriction
gt994 is strictly an adult platform. Every person who registers an account on gt994 must be aged 18 or above at the time of registration. This requirement is non-negotiable and applies equally to all players across Bangladesh — whether you are based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar.
How gt994 Verifies Age
At registration, all players are required to confirm that they are aged 18 or above by accepting gt994's Terms and Conditions. Before processing your first withdrawal, gt994 conducts a formal KYC (Know Your Customer) verification that requires you to submit a government-issued photo ID — a National Identity Card (NID), passport, or driving licence — along with proof of your registered payment method (bKash, Nagad, Rocket, Upay, or a supported Bangladeshi bank account). Your date of birth on the submitted ID must confirm that you were at least 18 years old on the date you created your gt994 account.
Underage Gambling Prevention
Any account found to belong to a person under the age of 18 will be closed immediately. All funds deposited by an underage player will be returned via the original payment method, and no winnings generated during the period of underage play will be paid out. gt994 cooperates fully with any relevant investigation into underage gambling activity.
Parents and guardians: If you share a device with a person under the age of 18, please ensure that your gt994 account is protected by a strong, unique password and that you log out completely after every session. gt994 cannot be responsible for underage access where account security measures have not been applied by the account holder.
Recognising Problem Gambling
Gambling is designed to be entertaining. For the vast majority of gt994 players, betting on cricket, BPL, IPL, T20 World Cup matches, or spinning slots is a recreational activity enjoyed within their means. However, for a minority of people, gambling can develop into a compulsive behaviour that causes financial, emotional, and relationship harm. Recognising the early signs of problem gambling is the most important step toward addressing it.
Self-Assessment: Warning Signs to Watch For
Review the statements below honestly. If several of these apply to your current gambling behaviour, it may be time to use one of gt994's responsible gaming tools or to seek external support.
Self-Assessment Checklist
You spend more time or money gambling than you originally intended when you started a session.
You find yourself returning to gambling to try to recover money you have previously lost ("chasing losses").
You have borrowed money, sold personal belongings, or used funds set aside for essential expenses (rent, food, bills) to fund gambling.
You feel restless, irritable, or anxious when you try to reduce or stop gambling.
You have hidden the extent of your gambling activity from family members, friends, or colleagues.
Gambling has caused arguments, tension, or distress within your personal relationships.
You find it difficult to stop gambling even when you intend to or when you have reached a spending limit you set for yourself.
You think about gambling frequently outside of active play — planning future bets, reviewing results, or calculating potential winnings.
If you answered yes to three or more of the above, gt994 strongly encourages you to apply a self-exclusion, reduce your deposit limits, or contact our support team at [email protected] for a confidential conversation. You are not alone, and help is available.
Responsible Gaming Tools
gt994 provides a comprehensive set of responsible gaming tools built directly into every player account. These tools are free to use, take effect immediately (or within the timescales described below), and can be accessed at any time from the Responsible Gaming section of your account settings. You do not need to contact support to activate most of these tools — they are self-service.
Daily Deposit Limit
Set the maximum amount in BDT you can deposit within any 24-hour rolling period. Reductions take effect instantly; increases require 48 hours to activate.
Weekly Deposit Limit
Cap your total deposits across a seven-day rolling period. Useful for players who prefer weekly budget management tied to their pay cycle.
Monthly Deposit Limit
Set a hard ceiling on total deposits per calendar month. Once reached, no further deposits will be accepted until the new month begins or the limit is legitimately increased.
Session Time Limit
Define the maximum continuous play time per session. When the limit is reached, gt994 will prompt you to confirm whether you wish to continue or log out.
Reality Check Reminder
Receive a pop-up notification at regular intervals (e.g., every 30, 60, or 90 minutes) showing your session duration and total wagered amount, prompting a conscious review.
Cool-Off Period
Take a short voluntary break from gt994 for 24 hours, 48 hours, or 7 days. Your account is suspended for the chosen period and no marketing is sent during this time.
Loss Limit
Set a maximum net loss threshold per day, week, or month. Once your net losses reach this figure, betting and casino wagering are paused until the limit resets or is adjusted.
Self-Exclusion
Fully suspend your gt994 account for a defined period. Self-exclusion is covered in detail in the next section of this page.
To access any of these tools, log in to your gt994 account, navigate to Account Settings → Responsible Gaming, and select the relevant option. If you encounter any difficulty activating a tool, contact [email protected] and our team will assist you directly, 24 hours a day.
Self-Exclusion Options
Self-exclusion is the strongest responsible gaming measure available on gt994. When you self-exclude, your account is fully suspended for the duration you choose. During the exclusion period, you cannot log in, place bets, access casino games, make deposits, or receive any promotional communications from gt994. Any pending withdrawal at the time of exclusion will be processed to your registered payment method.
Available Self-Exclusion Periods
gt994 offers the following self-exclusion durations:
How to Apply Self-Exclusion
You can initiate self-exclusion in two ways:
- Via account settings: Log in to your gt994 account, go to Account Settings → Responsible Gaming → Self-Exclusion, select your preferred duration, and confirm. The exclusion takes effect within one hour of your request being submitted.
- Via support: Email [email protected] with the subject line "Self-Exclusion Request", stating your registered mobile number and your preferred exclusion duration. Our team will action the request within two hours, 24 hours a day, 7 days a week.
Reopening an Excluded Account
At the end of a self-exclusion period of 6 months or less, your account will not automatically reopen. You must submit a written request to [email protected], after which a mandatory 24-hour reflection period is applied before access is restored. For exclusions of one year or longer, gt994 may require a brief responsible gaming assessment conversation before reinstating access. Permanent exclusions are irreversible — a new account cannot be created under any circumstances where a permanent exclusion is on record.
Important: Self-exclusion on gt994 applies only to your gt994 account. If you are concerned about your gambling across multiple platforms, we encourage you to seek support from a professional counselling service (see the Getting Help section below) rather than relying solely on platform-level tools.
Deposit and Time Limits
Deposit and time limits are a practical, low-friction way to keep your gt994 play within boundaries you have consciously chosen. Unlike self-exclusion, these limits do not block access to the platform — they simply prevent you from exceeding the financial or time thresholds you have set for yourself.
Setting and Changing Deposit Limits
Deposit limits can be set in BDT for a daily, weekly, or monthly period. You can set multiple limits simultaneously — for example, a daily limit of ৳2,000, a weekly limit of ৳8,000, and a monthly limit of ৳20,000. All limits are enforced cumulatively: the most restrictive applicable limit always takes precedence.
- Reducing a limit: Takes effect immediately. No waiting period applies.
- Increasing a limit: Requires a mandatory 48-hour cooling-off period before the increase activates. This delay is intentional — it gives you time to reconsider before a higher spending threshold comes into force.
- Removing a limit entirely: Treated the same as an increase — a 48-hour delay applies before the limit is lifted.
Session Time Limits and Reminders
Session time tools work differently from deposit limits. You can set:
- A hard session limit: Your session is automatically ended after the defined duration. You will receive a warning at five minutes before the session limit is reached.
- A soft reminder: A notification appears at a chosen interval. You can acknowledge it and continue playing — the reminder is informational, not enforcement-based. However, if you continue playing past a soft reminder, the system will log this and the next reminder will include your cumulative session time since your last break.
Loss Limits
A loss limit caps the total net loss you can sustain within a defined period. It is calculated as total wagers minus total returns within the period. Once the threshold is reached, all real-money wagering on sports and casino games is paused until the period resets or you apply a lower limit. Loss limits follow the same activation rules as deposit limits: reductions are instant, increases require 48 hours.
Tip: gt994 recommends setting a monthly deposit limit equal to an amount you would be comfortable losing entirely — because in any given month, that outcome is always possible. Think of it as your entertainment budget for gt994, separate from essential household expenses. For many Bangladesh-based players, a monthly limit in the range of ৳5,000 to ৳20,000 represents a sensible recreational ceiling.
Protecting Vulnerable Players
gt994 recognises that certain individuals may be more vulnerable to gambling-related harm than others. This includes people experiencing financial hardship, mental health challenges, or those who are unfamiliar with the nature of gambling odds and house edge. gt994 takes a proactive approach to identifying and supporting players who may be at risk.
Proactive Monitoring
gt994's platform monitors player activity for behavioural indicators that are associated with problem gambling. These include rapid escalation of bet sizes, repeated large deposits within short windows, frequent chasing of losses, and significant changes in session duration patterns. Where these indicators are detected, gt994 may reach out to the player directly via the registered mobile number, offer or apply a temporary cooling-off period, or request that the player reviews and updates their responsible gaming settings.
Marketing Opt-Out
gt994 will never send promotional offers — including bonus credits, free spins, reload offers, or BPL/IPL special promotions — to any player who has a self-exclusion on record, has requested a cooling-off period, or has proactively notified gt994 of a gambling concern. Players can also opt out of all marketing at any time from their account settings or by emailing [email protected].
Account Closure on Request
If a player contacts gt994 and states that they are experiencing a gambling problem, gt994 will immediately offer to close their account on a temporary or permanent basis, without requiring any further justification. This is a no-questions commitment. The player's welfare takes absolute priority over any commercial consideration.
For family members: If you believe a family member is gambling excessively using a gt994 account, please contact [email protected] with as much detail as you are able to share. gt994 will investigate confidentially and take appropriate action where evidence of harm is identified.
Getting Help and Support
gt994 is a gambling platform, not a counselling service. If you or someone close to you is experiencing serious gambling-related harm — including financial crisis, relationship breakdown, or mental health distress — we strongly encourage you to seek support from qualified professionals. Reaching out is a sign of strength, not weakness.
Contact gt994 Support Directly
For account-level responsible gaming measures — applying limits, initiating self-exclusion, requesting a cooling-off period, or simply discussing a concern — gt994's support team is your first point of contact. We are available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).
Email Support
Write to our responsible gaming team at any time. Include your registered mobile number and a brief description of your concern.
Response within 2 hours, 24/7
Live Chat
In-Platform Support
Access live chat directly from the gt994 platform once logged in. Select the "Responsible Gaming" category when starting your chat for priority routing to a specialist agent.
Available 24/7 — BST (UTC+6)
Professional Counselling
For serious gambling harm, gt994 recommends speaking with a qualified counsellor or mental health professional. Ask your local health provider in Dhaka, Chittagong, or your city for referrals to addiction support services.
Independent support available nationwide
A Final Word from gt994
Gambling at gt994 should always be something you choose to do freely, within your means, and for enjoyment. The moment it stops being fun — or starts affecting your finances, health, or relationships — it is time to step back. gt994's responsible gaming tools exist so that stepping back is always easy, immediate, and accessible. We are proud to offer them, and we are committed to improving them continuously based on player feedback and emerging best practices in responsible gambling.
Thank you for taking the time to read this page. Your wellbeing matters to gt994 far more than any single wager placed on the platform.
Play Safely — Enjoy gt994 Responsibly
With your limits set and your tools activated, gt994 offers Bangladesh's most exciting cricket betting, live casino, and slots experience. Explore the platform with confidence.
18+ only. Deposit limits and self-exclusion tools are available in your account settings at any time.